How should we decide which sneaker features to prioritise before buying online?

We should set a clear purpose first (walking, gym, casual or smart-casual) and then match key features - flexible, breathable uppers for walking; cushioning and heel security for running; proportion and comfort for everyday wear. This focused approach narrows options and makes size and tech checks quicker and more reliable.

What’s the best way to measure my feet at home so I pick the right size?

We measure at the end of the day while wearing the socks we’ll use with the sneakers, record length and width in mm or cm, and compare both measurements to the brand’s size chart because sizes vary between brands. Keeping those measurements saves time on future orders and reduces returns.

Which product listing details should we always check before adding sneakers to our cart?

We check material details (knit, synthetic, leather), sole type and any listed performance tech, plus multiple images showing top, side and the sole, and real customer photos or reviews to confirm fit and durability. If the listing lacks clear material or tech information, we treat that as a reason to research the model further or choose a better-documented option.

What delivery, returns and warranty points should we verify for sneakers bought online in South Africa?

We confirm expected delivery times for our area, whether returns are free and the return window (commonly 7-30 days), whether returns can be done in-store or must be posted back, and check warranty terms for manufacturing defects rather than wear-and-tear. We also factor in any restocking or return fees when deciding whether to order two sizes.

What to check before buying sneakers online

How to start: set a clear purpose

Before you click "add to cart", decide what you really need the sneakers for. Are they daily walkers for city life, trainers for gym sessions, casual weekend shoes, or a smart-casual pair for work? A clear purpose narrows the choices and makes size, cushioning and style checks faster and more reliable.

Match features to use

Walking/commuting: look for flexible soles and breathable uppers.
Gym/running: prioritise cushioning, stability and a secure heel fit.
Everyday casual: comfort and proportions that match your wardrobe.

Measure once, buy with confidence

Measure your feet at the end of the day while wearing the socks you’ll usually wear with the sneakers. Record both length and width in millimetres or centimetres and compare to the brand’s size chart. Remember many brands differ - a size 8 in one brand may feel like a 7.5 in another. Keep your measurements handy for future orders.

Sizing notes that save returns

If you have wide feet, look for "wide" (W) or "extra width" options rather than sizing up - width affects comfort more than length.
For running shoes, allow a thumb’s width (about 1-1.5 cm) from longest toe to shoe front to avoid toe rub on downhill runs.

What to inspect in the product listing

Product pages hold the clues that stop surprises. Focus on materials, sole type, and any performance features the brand lists. Look for multiple images (top, side, sole) and real-life photos from customers when available.

Key listing checks

Material details - knit/synthetic/leather affect breathability and care.
Sole description - pronation control, cushioning technology or plate details matter for sports use.
Weight and flex notes - lighter shoes are generally better for speed; stiffer soles often suit lifting and court sports.

Consideration: If the page lacks clear material or tech details, treat that as a reason to research the model further or choose a better-documented option.

If you prefer browsing by collections, our Sneakers category helps you filter by activity and brand. Sneakers gives a quick view of what’s available for different needs.

Photos and customer reviews: what to look for

Images should include a clear view of the sole (for grip pattern), the heel counter (for stability), and close-ups of seams or overlays (for durability). Customer reviews often reveal how a shoe fits in real life and whether the advertised tech actually performs.

Reading reviews effectively

Scan for reviews from people with similar foot shapes or use-cases (e.g., "wide foot" or "daily runner").
Weight, typical size, and the activities they use the shoe for are the most useful details.

When you see consistent mentions of a fit issue (tight toe box, narrow heel), assume that reflects the model rather than random experience.

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Delivery, returns and warranty - the final safety checks

Before buying, confirm delivery times for your area and the returns policy. For many online purchases, reasonable delivery windows run from 2-10 business days depending on stock and courier. Check whether returns are free and how long you have to return (commonly 7-30 days).

What to verify

Return cost and process - can you return to a local store or must you post the item back?
Restocking or return fees - some sellers charge; factor this into your decision.
Warranty coverage - look for manufacturing defect terms rather than wear-and-tear promises.

Practical tips when you’re ready to order

Use these small habits to avoid common problems:

Save screenshots of the product page and order confirmation - helpful if the item arrives different from advertised.
Check expected price ranges: everyday sneakers often range from about R700 to R2 500 depending on brand and tech; treat these as estimates that vary by model and promotion.
If unsure, order two neighbouring sizes and return the one that doesn’t work - only if the returns policy is clear and affordable.

Try local fit-first resources

If you’re shopping a specific style, guided fitting pages can help. For example, our article on Sportscene sizing explains how to measure for a reliable online fit and return process. Sportscene sneakers for women - measure at home and return with confidence is useful when you’re choosing branded styles and want a step-by-step measurement routine.

A few real-world scenarios

Scenario 1: You commute daily in wet conditions - look for good tread depth and water-resistant uppers. Scenario 2: Your goal is light gym sessions - pick extra cushioning and secure lacing. Scenario 3: You want a style that pairs with smart-casual outfits - choose a low-profile silhouette and neutral colours you already wear.

When to choose expertise over price

For performance needs (running, court sports, heavy lifting), it’s usually better to prioritise the right construction and fit over a lower price. For casual wear, features and materials that match your daily life matter most.

When you’re ready to explore options for different ages or styles, our Sneakers and Sneakers collections make it easy to filter by activity, brand and size.

Quick aftercare to keep sneakers working longer

Air shoes after use and avoid daily rotation with the same pair if you run frequently.
Clean according to material - gentle wipe for knit, specific leather cleaner for leather uppers.
Replace insoles before full sole wear if comfort drops - a cheaper refresh than a new pair.

Buying sneakers online gives access to more styles and sizes - and when you follow a measured checklist (purpose, measure, listing checks, delivery & returns), you reduce the chance of disappointment. If you want to browse by activity or brand, start with our Sneakers category and use filters to narrow to what matters most.

Sources

South African National Consumer Commission
ISO standards overview (footwear guidance and terminology)
Department of Health South Africa - advice on foot care and footwear

What to check before buying sneakers online

Decide the purpose

Why Choose Bash?

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Nationwide Support

Why Choose Bash?

Free Delivery

30-Day Returns

Nationwide Support

Measure and compare

Check delivery & returns

How to start: set a clear purpose

Match features to use

Measure once, buy with confidence

Sizing notes that save returns

What to inspect in the product listing

Key listing checks

Photos and customer reviews: what to look for

Reading reviews effectively

Delivery, returns and warranty - the final safety checks

What to verify

Practical tips when you’re ready to order

Try local fit-first resources

A few real-world scenarios

When to choose expertise over price

Quick aftercare to keep sneakers working longer

Sources

Mmaphefo

Ukhona

Sambesiwe

Kamo

"Micayla"

Sabelo

Meagan

Bat

Anotha

Tshepiso

Elisa

Nqobile

Nicky

Melaney

Thina

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Refilwe

Dimane

Seth

Neil

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Fatima

Nicolette

Ronel

Inge

Valerie

Adri

Chadley

Makhosonke

Mabel

Simo

Sharon

Nobuhle

Angelique Davis

Thabile

Arlene

Kgomotso

Kgosi

Steven

Kago

Reitumetse

Anina

Azwihangwisi

Marlene

Nkensane

Moreblessings

Palesa

Nonkasazana